FAQ

Frequently Asked Questions

Do I need a referral to start services?

Most insurance companies request a referral before starting services. It is recommended to request one from the pediatrician. Your child’s pediatrician can also receive the evaluation results for our child’s records.

Which type of therapy would work best for my child?

About 80% of the time, your child’s pediatrician will provide you with a referral based on their knowledge of the best therapy for your child. Depending on the diagnosis of the referral, we can recommend the type of therapy that will assist your child in their development. There are situations where more than 1 therapy is needed. Below you will find some issues in your child’s development that may require therapy:

  • Writing difficulties
  • Poor attention span
  • Developmental Delays
  • Increased anxiety
  • Limited Social and Play skills
  • Poor motor and communication skills
  • Picky eating
  • Difficulty going to sleep/ staying asleep
  • Poor ball skills
  • Aggressiveness at school/home
Do you accept insurance?

Upon scheduling the evaluation and therapy sessions, a reminder is sent to parents ahead of the scheduled service for payment. The payment is confirmed and accepted by the parent directly and given the documentation needed for the parent to request insurance reimbursement. Payment is accepted via our online service or credit card.

Due to no guarantee in coverage by the insurance company, we ask to inquire with your insurance company prior to beginning services. Request coverage and the amount that they will cover. AKL is an out-of-network provider.

 ***Please call or email us since this can change at any time.

I am switching to your company for services, do we keep the same amount of time as before?

Our preferred time for therapy sessions is about an hour. That includes direct therapy treatment as well as time for therapy notes. However, if the patient is a transfer from another therapy provider, our therapists will review their Plan of Care to determine the length of each session and inform you.

Can you go to my child’s daycare?

Yes! We are able to go to daycares, schools (with the school’s permission), private schools, and more!

Does your company help with behavior issues?

We definitely do! Occupational, physical, and speech therapy have different approaches but work together for your child’s development. Behaviors are part of their development as well as any behavior changes that can come. Also, occupational therapy can assist with problematic behavior that can stem from difficulties understanding, processing, and reacting to their environment and people. Goals are set for the child to meet their social, emotional, and physical needs.

Have Questions?

We would be happy to answer any questions you might have.

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